Privacy Policy

1. Who We Are

D Leader Logistics ("D Leader Logistics," "we," "us," or "our") provides dispatching, logistics coordination, and business-growth support services for owner-operators and small fleets. This Privacy Policy explains how we collect, use, and protect information you submit through our website and application forms.

2. Information We Collect

We may collect the following types of information when you interact with us:

• Contact details — name, business email, and phone number.
• Carrier details — equipment type, origin/destination lanes, and freight-handling notes.
• Onboarding documents — when you choose to upload them, such as MC authority certificates or certificates of insurance.
• Usage data — basic device and browser information used to improve our services.

3. Sensitive Financial Information

We do not request sensitive financial documents such as W-9 forms or voided checks through our public website. Any such documents are collected only through a secure, encrypted channel after we have spoken with you and begun formal onboarding.

4. How We Use Information

• To respond to your inquiry and coordinate dispatch services.
• To match carriers with available freight opportunities.
• To complete carrier onboarding and paperwork.
• To communicate about loads, rates, and account matters.
• To improve our website, services, and marketing efforts.

5. How We Share Information

We share your information only as necessary to provide our services — for example, with brokers, shippers, or carriers involved in a specific load. We do not sell your personal information to third parties.

6. Third-Party Service Providers

To operate our website and deliver our services, we rely on trusted third-party service providers who may process information you submit on our behalf. These may include:

• Website hosting — the platform that hosts and serves our website.
• Customer relationship & form management — tools used to store and organize your inquiry and application data.
• Email & communications — services used to respond to your inquiries and send account-related messages.
• Analytics — services that help us understand website usage and improve performance (see Section 7).

These providers process data only to perform services on our behalf and under applicable confidentiality and data-protection obligations. We do not authorize them to use your information for their own purposes.

7. Cookies & Analytics

Our website may use cookies and similar technologies to keep the site functioning properly and to remember your preferences. We may also use analytics tools to collect anonymous or aggregated data about how visitors use our site — such as pages visited and approximate location — so we can improve the experience.

These tools generally do not identify you personally. You can control or disable cookies through your browser settings, though some site features may not function properly if cookies are disabled.

8. Data Security

We take reasonable measures to protect your information. Documents submitted through our forms are transmitted securely to our onboarding desk. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain the information you submit only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy — such as responding to your inquiry, providing dispatch and onboarding services, and meeting our legal, regulatory, or contractual obligations. When your information is no longer needed, we remove it from our active systems or securely delete it, unless we are required to keep it longer to comply with applicable law or to protect our rights.

10. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at operations@dleaderlogistics.com or 201-365-8048.

11. Contact Us

Questions about this Privacy Policy? Email operations@dleaderlogistics.com or call 201-365-8048.